FAQs for healthcare professionals
Teva has a portfolio of over 1200 product lines, that means we deal with a lot of questions from healthcare professionals.
You can review our most frequently asked questions, and see if your enquiry is already answered.
- You can filter and search our frequently asked questions to get the answer to your questions quickly.
- If you want to understand more about generic medicines, you can learn more in "What is a generic medicine?".
- If your question isn't answered by our FAQs, you can send us an information request and we'll get back to you.
- How do I get a placebo inhaler device for my clinic or surgery?Please fill in the Information Request form in Medical Information with your request.
- How do you decide what colours to use on the packaging?
The decisions around which colours to use on different products packaged in our Teva 360 packaging are made using a variety of information, including data showing the likelihood of medicines being prescribed together, or proximity of the products on an alphabetised shelf.
You can discuss this further with your Teva Sales Manager.
See Our packaging for more information, and to use our interactive Teva 360 packaging viewer.
- Where can I find your SmPCs and PILs?
Our SmPCs and PILs are available to download in our Product area.
If the SmPC or PIL you require isn't available, please contact us on 0207 540 7117 or via email medinfo@tevauk.com .
- Why have I received Dopacard® (dopexamine hydrochloride) 50mg/5ml injection in French packaging?
Teva UK Limited is committed to ensuring continued accessibility of our medicines to patients. To ensure Dopacard remains available in the UK, a supply of our product has been imported from France with government approval, following their standard process SI2005/2789: “Notification for the import of unlicensed medicines”.
This temporary packaging change is due to a manufacturing delay. Copies of the SPC and PIL are also available in English to download from our products area.
We apologise for any inconvenience this situation may cause you. We anticipate that normal UK supplies for Dopacard will resume from November 2012.
In the meantime, if you have any comments or queries, please contact Medical Information on 0207 540 7117 or e-mail medinfo@tevauk.com.
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