Teva has a wide range of generic and specialty medicines, that means we deal with a lot of questions from healthcare professionals.
The Teva medicines packaging uses contrasting coloured circles to help make it easier to differentiate between different medicines, and different strengths of the same medicine. This style of packaging was created following an extensive research project with the contrasting colours used in the packaging selected to avoid similarity among products listed alphabetically – and placed next to each other on a pharmacist’s shelf – or in likely prescription combinations. We also believe that the use of such colours helps to distinguish differing strengths of the same medicine.
For more information regarding our packaging please visit our website Healthcare Professional Support pages>A Guide to Our Packaging.
Ensuring patient safety is extremely important to us and we take the safety of all our medicines very seriously. If you, or someone in your care has suffered an adverse event from using a medicine including over the counter medicines or medical device, please fill in the Adverse Drug Reaction form at: www.tevauk.com/reporting-side-effects or or e-mail email@example.com or call Medical Information on 020 7540 7117.You can also report a suspected side effect from a medicine or medical device using the MHRA Yellow Card Scheme by visiting the online reporting site at: www.mhra.gov.uk/yellowcard
All of our own PILs are available from our website in the product area. Insert the name of the medicine in the search bar, click “I am a health care professional” when prompted and a list of the matching products will appear, open and print.
Teva UK Limited also distributes some third party products within our portfolio. For further information on these third party products, please contact the relevant Marketing Authorisation (MA) holder.
All the constituents in our medicines are listed on the Patient Information Leaflet (PIL) and Summary of Product Characteristics (SmPC) which for Teva medicines are available at www.tevauk.com
If you are unsure please contact the Teva Medical Information department or the Medical department of the marketing authorisation holder. This will be stated on the packaging or on the PIL accompanying the medicine or in section 6 of the SmPC.
You can request a placebo inhaler device via the Submit a question function on the next tab, by selecting the option of Medical Information Service. Alternatively, you can contact
Medical Information on firstname.lastname@example.org or 0207 540 7117 to provide them with your contact details. They will then pass these contact details over to the Sales Rep in your area who will contact you to arrange delivery of the requested placebo devices.
Medicines, whether they are tablets, capsules or liquids for example cannot be recycled. For safe disposal please refer to your local disposal guidelines. Most of our carton and patient information leaflets can be recycled, as they are paper and cardboard. Blister packs are made of plastic and aluminium foil, and have potentially been in contact with toxic or highly potent drugs, so consequently they require special consideration for their disposal.
You can check with your local recycling centre, they will be able to advise you how to dispose of blister packs or any other packaging you are unsure of.
This means the product has been discontinued by Teva, however, there may be another brand of that product available. If you have any questions regarding the availability of our products please contact our Customer Service Department on 0800 590 502.
Some medicines may be discontinued because we are no longer able to source and supply them, however, we try and offer an alternative equivalent product where possible.
We keep the products we have discontinued on our website as they could still be in the supply chain and with some patients who may need information in the Patient Information Leaflet or the Summary of Product Characteristics.
Call our Customer Services Centre on 0800 590 502. They will be able to advise if there is an issue and also provide information about the length of time we expect it to be a problem.
The Summary of Product Characteristics (SmPC) is a Regulatory document approved as part of the marketing authorisation of each medicine. The SmPC is the basis of information for healthcare professionals on how to use the medicine. Its information is updated throughout the life-cycle of the product as new data emerges.
Where we are the Marketing Authorisation (MA) holder, our SmPCs and PILs are available to download in our medicine list in this website. Contained in this list are products that we distribute on behalf of other MA holders.
Where we are not the MA holder we cannot provide the SmPCs or PILs on our website. The MA holder can be found on the box that the product comes in. Please contact the MA holder who will provide you with a copy of the SmPC or PIL.
To access this section of the Teva UK Limited website you need to be a member of the healthcare profession
because the materials included in this area of our website are specifically prepared for that audience
To understand why that is - please visit: Working in a regulated environment
Please click on the appropriate button below to confirm that you are healthcare professional.
If you are not a healthcare professional, you will be taken to an area of the website that is appropriate for you.