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An Operations Manager

The Operations Manager at Ridings Point gives his take on Teva and what it's like to work in the heart of our logistics operations.

I'm the Operations Manager for Teva at Ridings Point, which is the company's new Distribution Centre and Head Office in Castleford.

I joined the company recently and I'm really enjoying the role. I've got a business studies degree, but I specialised in supply chain management in my final year. My background has always been associated with distribution, managing third party logistics for numerous different customers. I applied for this role at Teva because it's an in-house operation which means there's more chance to broaden my horizons.

an operations manager's working environment

Before joining the company I had zero pharmaceutical knowledge, but I had experience of working in sites with similar warehouse management systems. What really appealed to me was the growth potential at Teva and the aspirations this company has going forward. I was excited then and I’m still excited now because the company has grown in the time that I've been here, so hopefully new opportunities will be presented to me.

I applied for this role at Teva because it's an in-house operation, which means there's more chance to broaden my horizons.

At present I'm literally involved in every aspect of the business, from managing the warehouse and transport, to having meetings with Sales, Finance and HR. I also spend a lot of time with our customers because big efforts are being made to enhance the service and relationship they experience from Teva.

On a typical day I get in at 7.30am and the first thing I do is walk around and check everything is OK, particularly the warehouse management system. It's not easy, but I also make an effort to speak to everyone I can so that I can understand them a little more and take on board their comments.

After that, each day is different. I'm involved in many different projects, so I have to attend lots of meetings with colleagues and customers alike.

I've also just started a senior management development programme which is helping me to learn about other parts of the business. At the end of the first section I had to give a presentation to the Board which I really enjoyed, even though it took me out of my comfort zone.

I've also just started a senior management development programme which is helping me to learn about other parts of the business.

I've worked with lots of big name companies and I've experienced many different cultures, but Teva is certainly the best employer I've worked for. They really do focus and care about the people that work for them and it's not just paying lip service.

Everybody's individual needs are discussed at a senior level and if that person requires any training or development to improve they will get it, along with help and support they need to progress.

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