Effective: November 2015
“Personal data” means information that relates to you that can be used to identify you.
“Teva” means Teva UK Limited
“Site” means www.tevauk.com
Teva and your privacy
Teva respects the privacy of visitors to our Site and we are committed to the protection of their personal data.
Information we collect
We may collect personal data about you when you use our Site or contact us. The personal data we collect, depending on the services you use, are:
• e-mail address;
• contact telephone number;
• IP address; and
• information relating to your enquiry.
In many cases, you will provide this information yourself by submitting information on the Site or when you contact us. If you provide us with information relating to your health as part of your enquiry, this is sensitive personal data.
In addition, Teva may automatically collect information about the website that you came from or are going to. Teva also collects information on the parts of the Site you visit, the type of browser you use and the times you access the Site. However, this information is aggregated and is not used to identify you.
How we use and share your information
We process the personal data we collect to allow us to:
• analyse the use of our Site;
• provide your requested communications, products or services;
• meet legal, regulatory and compliance requirements;
• investigate any complaints about our Site, products or services; and
• administer the Site and provide customer services.
Teva may employ the services of a third party to help us in certain areas, such as hosting, maintenance, and analysis. In some cases, these third parties may receive your information. However, Teva will, at all times, control and be responsible for the use of your information.
We may use aggregated information so we can administer and improve the Site, analyse trends and gather broad demographic information. Teva may pass this information to third parties.
Cookies and related tracking technologies
Teva uses the following categories of cookies on the Site:
Category 1: Strictly Necessary Cookies
These cookies are essential in order to enable you to move around the Site and use its features. Without these cookies, services you have asked for (such as remembering your login details) cannot be provided.
Category 2: Performance Cookies
These cookies collect information on how people use the Site. For example, Teva uses Google Analytics cookies to help us understand how customers arrive at the Site, browse or use the Site and highlight areas where we can improve areas such as navigation, user experience and marketing campaigns. All information these cookies collect is aggregated and therefore anonymous. It is only used to improve how the Site works.
Category 3: Functionality Cookies
These cookies remember choices you make (such as language choices). These can then be used to provide you with an experience more appropriate to your selections and to make your visits to the Site more tailored. The information these cookies collect may be anonymised and they cannot track your browsing activity on other websites.
If you want to delete any cookies that are already on your computer, please refer to the help and support area on your internet browser for instructions on how to locate the file or directory that stores cookies.
Information on deleting or controlling cookies is also available at www.allaboutcookies.org. Please note that by deleting our cookies (or disabling future cookies) you may not be able to access certain areas or features of the Site.
How we store your information and your rights
We retain all the information we gather about you until you ask us to change or remove your personal data or for as long as is permitted by applicable law.
You may review, correct, update or change your personal data at any time by contacting us at email@example.com. Your right to such access or correcting may be limited by applicable law.
Teva takes measures to secure your personal data from accidental loss and from unauthorised access, use, alteration or disclosure. Data is transferred securely using SSL encryption and stored on secure servers. Additionally, we take further information security measures including access controls, stringent physical security and robust information collection, storage & processing practices. However, the internet is an open system and Teva cannot guarantee that unauthorised third parties will never be able to defeat those measures or use your personal information for improper purposes.
Teva operates internationally and may transfer some of your information to countries outside your own country and outside the European Economic Area. Some of these countries may not have equivalent data protection legislation. By submitting your information to this Site, you consent to such transfers taking place. Teva uses reasonable endeavours to ensure that your information will remain adequately protected where it is transferred across national boundaries.
If you have any questions about this policy or your personal information, please contact us by e-mail at firstname.lastname@example.org.