Adam Karran

Hi, I'm Adam Karran, eCommerce Manager from Teva UK

“Teva cares for its employees and their families”

I feel really lucky to work for Teva. I’ve been here for 15 years, but every day is different and a learning experience – that’s why I enjoy working for the company so much. It’s constantly moving forward and no two days are the same.

Throughout my time here, I’ve been provided with lots of training and courses to help me push forward in my career. I am due to start studying for a degree in digital marketing and Teva are paying for the course, and I even get paid time off during my working week to study. It is going to be a lot of hard work, but it’s an amazing opportunity and one I had to take.

I started here in IT before moving into the Marketing department for about eight years working on lots of different projects. I now work in the newly formed Digital department, and a big part of my role has been developing Teva’s eCommerce site called YourTeva.

YourTeva is a self-service portal; pharmacies and dispensing doctors use the site a bit like Amazon to place orders for products or an online banking platform to see what they’ve spent and to manage their spend levels and access statements. We’ve recently implemented a recommendation engine. Customers are now given bespoke product recommendations to enhance their buying behaviour on the site, whether that be to reach their spend targets or to use a full basket recommendation. It’s not just about trying to sell products – it’s about making things easier for our customers and maximizing the customers experience on the site.

No other pharmaceutical manufacturer is providing a recommendation engine, so this is ground-breaking for the industry. Working in digital, you can’t stand still. Teva recognises this and is pushing digital in a big way, and that’s something I’m really excited by.

Teva also cares for its employees and their families. My partner and I have just had our second child. Standard paternity is two weeks’ leave, but here at Teva you get six weeks’ paid paternity – which you don’t have to take all at once – and you can also take an additional 12 weeks unpaid leave. That’s a massive plus for me; it’s great to be able to spend some quality time with my family at this important time.

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All information and job titles were correct at time of approval

Date of preparation: August 2021
Reference: COB-GB-NP-00033