Frequently asked questions


We want to support the millions of patients who take Teva medicines with more than just the medicine itself, we know we can offer more than that. 

Our Frequently Asked Questions cover a range of topics and can be searched and filtered to help you find what you need.

View our FAQs >

Patient organisations

We know patients find it helpful to speak to each other about common experiences, and that's an important part of the role charities and patient organisations play in healthcare. 

Not only do charities and voluntary agencies raise amazing amounts of money to expand and improve on the services provided to patients, but they also provide hospice places for terminally ill patients, money for research and education, patient support and advice.

Online communities for patients have grown in popularity in recent years and connecting to other patients who are sharing similiar experiences and medical conditions as you are can be really helpful and supportive.

Learn more about patient organisations >

General advice

We put patients at the heart of everything we do. We never forget that, although there are millions of people around the UK taking our medicines every single day, every patient is an individual with very distinct healthcare needs. That is why we offer general advice, across various topics – we aim to offer support to you for your own needs. 

We offer advice on things like how to be an informed patient and try to help you understand ways you can feel more in control of your health. We also look at what generic medicines are and the issue of counterfeit medicines.

View our general advice >

Contact us

If you’d like to speak to us about the quality or availability of your medicine, or have a comment or complaint, you can find all the relevant numbers and email addresses on our Contact us page.

Getting in touch with us >