Customer Solutions – Retail Lead
“It’s a really friendly environment here at Teva. I know it’s a bit of a cliché, but it feels like a family”
My confidence has really grown in the two years I’ve been working for Teva. When I first started, I felt I needed constant reassurance to know I was doing everything right. However, thanks to Teva’s supportive culture, I’m a lot more confident now.
My role has changed significantly in the time I’ve been here, but I feel I’ve adapted really well to the changes and I’ve had lots of positive feedback. The company treats you as an individual; they know that everyone is different and we don’t all have the same needs. This supportive culture was apparent during my interview for the job.
Sometimes at interviews, it feels like the panel are trying to trip you up, but everything was very relaxed here, and it really felt like they wanted to get the best from me. Because I felt comfortable, I was able to get my true personality across.
It’s a really friendly environment here at Teva. I know it’s a bit of a cliché, but it feels like a family. The senior managers have an open-door policy and are very approachable; I can happily speak to them on the same level as I do my colleagues. The staff retention underlines Teva’s family feel – lots of people like it so much they’ve spent their whole career here.
Of course, the pay helps! There’s a good pay structure, healthcare and a really generous pension scheme. But Teva provide lots of other benefits too. For example, on a Tuesday and Thursday lunchtimes they put on free fitness bootcamps. When you’ve been sat at your desk, it’s great to get outside, do some exercise and have a bit of fun.
We also have something called Employee Assistance, a free 24-hour helpline offering confidential counselling and advice on any personal issues you might have, and they’ve even arranged for a masseuse to come into the office.
I’m proud to work for a company that’s making lives better for patients. In my role, I often speak to customers on the phone and they tell me how much they like a product or how our products are helping them. It’s great to hear first-hand about the positive impact we have on people.