Additional privacy notice
We may also process account usernames and passwords for which you have registered with us.
In addition, we collect from third party sources: publicly available sources such as public registers of healthcare professionals (such as HSJ), published journal and event materials, and information from the websites of healthcare professionals or their employers. We also use third party data providers to enhance our knowledge of the healthcare sector. This data will further include information about your role(s), your qualifications, your specialty, your employer, your experience, your publications and other information related to your profession.
We process your personal data where we might be contemplating entering into a contract together such as inviting you to symposia, congresses, seminars, debates and other events, to carry out or engage in market research, scientific cooperation or other research activities to better understand our markets and/or increase our expertise, or in relation to funding arrangements with your institution, or to assess and analyse your interests and experience based on information our representatives collect during calls or visits.
We also use your personal data to tailor our communications to you in relation to products, service and events based on your expertise and professional interests.
We may also process your personal data to carry out and follow-up training or to respond to your queries or other correspondence you have submitted through our Sites.
In many cases we are processing your personal data when it is necessary for the performance of a contract with you.
We have a legitimate business interest in processing your personal data for the prescription, order and sale of medicines, or, to otherwise manage our business relationship with you, such as in the marketing and promotion of our products, service and events, as well as our mutual interest in certain therapeutic areas for the continuing medical education of the healthcare profession and the legitimate exchange of scientific information.
For direct email communications we obtain your consent in the first instance. To opt out of direct email communication, please Contact Us.
The retention period for your personal data will depend on the activity. As stated above, generally we will keep contract and financial information for up to 11 years. In addition, we will keep:
Type of Personal Data |
Retention Period |
Call records | Up to 3 years from the last date of contact |
GxP training | Up to 6 years |
Technical support when accessing our Sites | Up to 4 years |
Medical information and educational grants | Up to 7 years |
Interactions through trade associations with other pharmaceutical companies | Up to 7 years |
Regulatory Submissions | Up to 21 years |
Product Samples | Up to 6 years |
Investigation and Audit | Up to 8 years |
Promotional Materials | Up to 7 years |
Market Research | Up to 4 years |
Investigator Initiated Studies | Active + 25 years |
Events and Exhibitions | Up to 4 years |