Healthcare Professionals

Additional privacy notice


1. What information do we collect?

We may collect

  • title and full name, job role, principal practice address, your institution or employer, work email address, personal identification numbers (such as your ID from HSJ/Wilmington’s),
  • personal bank account and other related information and financial information for any fees for service contracts or fees, expenses and the like undertaken through a consulting or personal services company, including due diligence and conflict of interest checks,
  • the value of applicable direct or indirect transfers made to you by Teva or its agents whether reimbursed or not,
  • information regarding products prescribed or used or services provided by us where you are the treating physician,
  • events you registered for and participated in, and your dietary requirements (if any), event participation, or sponsored attendance at events, and,
  • your interests and preferences, professional and employment-related information (including professional titles, employment institutions, credentials and interests, qualifications, speciality, experience, publications and other information related to your profession).

We may also process account usernames and passwords for which you have registered with us.

In addition, we collect from third party sources: publicly available sources such as public registers of healthcare professionals (such as HSJ), published journal and event materials, and information from the websites of healthcare professionals or their employers. We also use third party data providers to enhance our knowledge of the healthcare sector. This data will further include information about your role(s), your qualifications, your specialty, your employer, your experience, your publications and other information related to your profession.

2. Why do we collect it?

We process your personal data where we might be contemplating entering into a contract together such as inviting you to symposia, congresses, seminars, debates and other events, to carry out or engage in market research, scientific cooperation or other research activities to better understand our markets and/or increase our expertise, or in relation to funding arrangements with your institution, or to assess and analyse your interests and experience based on information our representatives collect during calls or visits.

We also use your personal data to tailor our communications to you in relation to products, service and events based on your expertise and professional interests.

We may also process your personal data to carry out and follow-up training or to respond to your queries or other correspondence you have submitted through our Sites.

3. What legal basis do we rely on for the data processing?

In many cases we are processing your personal data when it is necessary for the performance of a contract with you.

We have a legitimate business interest in processing your personal data for the prescription, order and sale of medicines, or, to otherwise manage our business relationship with you, such as in the marketing and promotion of our products, service and events, as well as our mutual interest in certain therapeutic areas for the continuing medical education of the healthcare profession and the legitimate exchange of scientific information.

For direct email communications we obtain your consent in the first instance. To opt out of direct email communication, please Contact Us.

4. How long do we hold it?

The retention period for your personal data will depend on the activity. As stated above, generally we will keep contract and financial information for up to 11 years. In addition, we will keep:

Type of Personal Data

Retention Period

Call records Up to 3 years from the last date of contact
GxP training Up to 6 years
Technical support when accessing our Sites Up to 4 years
Medical information and educational grants Up to 7 years
Interactions through trade associations with other pharmaceutical companies Up to 7 years
Regulatory Submissions Up to 21 years
Product Samples Up to 6 years
Investigation and Audit Up to 8 years
Promotional Materials Up to 7 years
Market Research Up to 4 years
Investigator Initiated Studies Active + 25 years
Events and Exhibitions Up to 4 years
Date of preparation: July 2025
Reference: COB-GB-NP-00060 (V7.0)